FAQ

  • Shipping is between CHF 2 to CHF 9.

    If you don’t want your negatives, it will be CHF 2 cheaper.

  • After processing, we will send you an invoice. Due within 30 days. We reserve the right to request a prepayment.

  • Please check your Spam Folder. WeTransfer sometimes puts it there. If you still can’t find them please contact us.

  • Please download your Pictures within 4 weeks. After that time we will delete your files and have to do a rescan.

  • Yes! :)

    35mm uncut:
    CHF 15.— JPG Normal
    CHF 20.— JPG High
    CHF 25.— TIFF

    35mm cut in stripes (4 or 6)
    CHF 1.— per frame (JPG Normal)
    CHF 2.— per frame (JPG High)
    CHF 3.— per frame (TIFF)

    35mm individually tagged frames
    CHF 2.— per frame (JPG Normal)
    CHF 3.— per frame (JPG High)
    CHF 4.— per frame (TIFF)

    120 per frame:
    CHF 3.— JPG High
    CHF 5.— TIFF

  • You can either pick them up personally or have them sent back to you (extra costs are applicable). We will keep your negatives for a maximum of 3 months: please, don't forget to pick them up. As a standard, we cut your negatives in stripes of six and store them in pergamin or plastic print files; nevertheless, we won't cut the roll if the frames are underexposed (to avoid damaging them), if there is any spacing issue, or is there are only a few exposed frames.